FAQ

Read answers to our most commonly asked questions.

  • How do I become a client?

    1. You can reach out to us through Get Started or give us a call at (833) 624-5400.

    2. You’ll be asked to compete our intake forms prior to your first appointment. We all hate filling out paperwork, so we offer paperless electronic forms! All forms will be sent to you electronically and you can complete them using your iPhone (or other smartphone), a tablet, or a computer. Our forms are encrypted and HIPAA compliant so you can rest easy that all of your information is safe, secure, and will remain confidential.

    3. You’ll come to an initial session with our Intake Manager where we can discuss your needs and your goals in depth.

    4. You’ll be matched with a provider and you will begin your journey.

  • I’ve never been in therapy before. What is it like?

    Therapy is a collaborative effort between you and your provider. You will come up with goals to help you move through some of the difficulties you are experiencing.Therapy is not like a regular conversation, and sometimes that might take a little getting used to. For example, your therapist may not simply agree with you like a friend would. Their job is to help you understand yourself more and come to a place of accepting yourself and making any necessary changes.

    You may find that the therapeutic process brings up some uncomfortable feelings, but your therapist is there in a supportive capacity to help you process those feelings. Many come out of a therapy session with a lot on their mind and often feel they need a little while to think over the things discussed. This is completely normal!

  • How do I become a client?

    1. You can reach out to us through Get Started or give us a call at (833) 624-5400.

    2. You’ll be asked to compete our intake forms prior to your first appointment. We all hate filling out paperwork, so we offer paperless electronic forms! All forms will be sent to you electronically and you can complete them using your iPhone (or other smartphone), a tablet, or a computer. Our forms are encrypted and HIPAA compliant so you can rest easy that all of your information is safe, secure, and will remain confidential.

    3. You’ll come to an initial session with our Intake Manager where we can discuss your needs and your goals in depth.

    4. You’ll be matched with a provider and you will begin your journey.

  • I’ve never been in therapy before. What is it like?

    Therapy is a collaborative effort between you and your provider. You will come up with goals to help you move through some of the difficulties you are experiencing.Therapy is not like a regular conversation, and sometimes that might take a little getting used to. For example, your therapist may not simply agree with you like a friend would. Their job is to help you understand yourself more and come to a place of accepting yourself and making any necessary changes.

    You may find that the therapeutic process brings up some uncomfortable feelings, but your therapist is there in a supportive capacity to help you process those feelings. Many come out of a therapy session with a lot on their mind and often feel they need a little while to think over the things discussed. This is completely normal!